Welcome to SurveyNow (“Company,” “we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you visit our website, www.surveynow.io (“Website”) or use our services.
By using our Website or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our services.
1. Information We Collect
We collect different types of information to improve our services and provide a better experience. This includes:
1.1 Personal Information You Provide
- When you sign up for an account, we may collect your name, email address, phone number, and company name.
- If you participate in surveys, we may collect demographic data, preferences, and responses based on your input.
- When you contact us, we collect your message details and any personal information you share.
1.2 Automatically Collected Information
When you visit our Website, we may collect:
- Device and browser information (IP address, operating system, browser type).
- Usage data (pages visited, time spent on the site, survey interactions).
- Cookies and tracking technologies (to enhance functionality and analyze user behavior).
2. How We Use Your Information
We use the collected information for the following purposes:
- To provide and improve our survey services.
- To personalize user experiences and recommendations.
- To analyze trends and optimize survey effectiveness.
- To communicate with you, including sending updates and marketing messages (you can opt out anytime).
- To ensure security and prevent fraud.
3. How We Share Your Information
We do not sell your personal information. However, we may share it in the following cases:
- With service providers who help us operate our business (e.g., hosting providers, analytics platforms, email services).
- For legal reasons, if required by law or to protect our rights, property, and users.
- With business partners, when collaborating on surveys or research projects (your data will be anonymized when possible).
- During business changes, such as mergers, acquisitions, or sales of company assets.
4. Data Security
We take data security seriously. We use industry-standard measures, including encryption, secure servers, and access controls to protect your data. However, no online service is 100% secure. We encourage you to use strong passwords and protect your account.
5. Your Rights and Choices
You have control over your information. You can:
- Access, update, or delete your personal data by logging into your account or contacting us.
- Opt out of marketing emails by clicking the unsubscribe link in any email.
- Disable cookies through your browser settings (this may affect site functionality).
6. Third-Party Links
Our Website may contain links to third-party sites. We are not responsible for their privacy practices. Please review their privacy policies before providing any information.
7. Children’s Privacy
SurveyNow is not intended for children under 13 years old. We do not knowingly collect information from minors. If you believe a child has provided us with personal data, please contact us, and we will remove it.
8. Changes to This Privacy Policy
We may update this policy from time to time. Any changes will be posted on this page with a new Effective Date. If the changes are significant, we will notify you via email or Website updates.
9. Contact Us
If you have any questions or concerns about this Privacy Policy, you can contact us at:
📧 Email: [email protected]
By using SurveyNow, you acknowledge that you have read and understood this Privacy Policy. Thank you for trusting us with your data.